Testimonials
Occupational Health
BAE Systems plc
“COPE are assisting BAE Systems to move from a reactive treatment based Occupational Health Service to a proactive
professional Occupational Health advisor led service which better meets our total commitment to employee health and safety.
We have been very impressed with their ability to work in partnership with us and their ability to understand and support
our organisational goals. They have professionally managed the transition of the services and OHAs and have established
strong clinical governance and support to the OHAs. I am confident that they will continue to guide and support the onsite
service delivery teams and also ensure that the service continues to meet our future needs and provide value for money.
COPE are enthusiastic, professional and customer focused in all their dealings with BAE Systems, working closely with our HR,
SHE, Managers & Trades Union organisations. We now plan to promote an OHA led service to other Businesses within BAE Systems plc,
with COPE providing invaluable support to the internal procurement process, as well as being very much at the forefront of service delivery.
”
Chris Delahunt
Head of New Business and Integration
Property & Environmental Services
BAE Systems plc
Freeth Cartwright
“COPE has provided and continues to provide us with an excellent OHS. We have found their advice and support invaluable in relation to the
Health and Wellbeing of our employees. The service provided to us is not only efficient and professional but above all, it’s tailored to
the specific needs of our business.”
Vicki Simpson
HR Manager
Freeth Cartwright
C & H Precision Finishers
“We have been very pleased with the service provided, and in particular the turn around times of reports and pre employment screening
means that issues can be dealt with very quickly. COPE are very approachable and have provided advice both face to face and on the telephone on
a number of issues, and have also undertaken specialist risk assessments, e.g. air quality, in support of the college's Health and Safety team.
The quality of advice has been very good as has the level of customer service and I pleased to recommend their overall service.”
Debbie Todd
Human Resources Director
“The COPE team quickly established a programme to monitor all our vibration issues and came back with detailed recommendations and full
reports on the HAVS condition of our employees. In summary, the relationship built up with COPE has enabled CHP to become more professional in
its attitude and work-practices. This has been of great benefit to our overall production with less time off and, more importantly, skilled
operators are able to continue working for our company unhindered by VWF and HAVS. It is our intention to continue to work with a professional
company who care about our working environment and do all they can to assist.”
Phil Akrill
Quality Manager
C & H Precision Finishers
DHL EXEL
“DHL Exel have been fortunate to retain the services of COPE to support our musculoskeletal sickness management and fitness for
work processes in a challenging environment. Having worked directly with the COPE team for the last twelve months I have found them to
be wholly professional, supportive and informative in helping us significantly reduce the levels of absenteeism across all business levels.
”
Mr Bob Foreman
HR Manager
Charlton Distribution Centre
DHL EXEL
CPP Group Plc
“We engaged the services of COPE following the removal of our outsourced Occupational Health supplier in order to provide the
HR Advisory team with some training to support the long term sickness case management. COPE took time to understand our business and
the specific needs of the team and provided us with 2 tailored training sessions. Both sessions were invaluable and have not only
provided us with the tools and skills to support our current cases but have also left us with 'food for thought' in terms of the
future 'Health & Wellbeing' of CPP staff.
”
Mandy Kendrick
HR Shared Services Manager
Human Resources
CPP Group Plc
Workplace Ergonomics
Acushnet Europe Ltd
“I would like to thank COPE for their very good work recently in carrying out ergonomic risk assessments for the designated department,
followed by ART and MAC training for all key personnel on site. The completed ergonomic risk assessments and Reports identified the key
ergonomic issues present in the department and left us with a very clear understanding of the remedial work required to improve our existing
procedures. In addition, by providing ART and MAC training to key personnel within the Company we have now increased our awareness of ergonomic
issues tremendously, ensuring we have a good foundation to make sure ergonomic issues are addressed even more appropriately in the future.”
Eleanor Mills, EHS Manager,
Acushnet Europe Ltd
Areva T&D UK
“Areva T&D UK Limited have implemented the Back in Shape programme and have seen extremely positive results. Musculoskeletal related
sickness absence has reduced significantly and staff involved in the scheme appreciate the assistance provided”.
Steve Cook, National H&S Director
Areva T&D UK
SMS Electronics
“SMS has used COPE Occupational Health and Ergonomic Services for the past 3 years and they have provided a very good service in helping
us manage our sickness absence problems and in providing advice on occupational health issues in the workplace.”
Mick Hooley
Personnel Consultant
SMS Electronics
Occupational Physiotherapy
Greggs of Yorkshire
“COPE has provided us with physiotherapy since 2003. Their proactive approach and speed of service is outstanding. The clear concise
reports enable us to adjust work to for our employees while on going treatment aids them onto the road to recovery. Using COPE is a win - win
situation every time.”
“On site physiotherapy service is a great benefit to any industry. Immediate advice and treatment of any Musculoskeletal Disorder is cost
effective for the business. Employees are either maintained in productive employment or return to work earlier than expected from absence.
This is due to the early intervention by the physiotherapist compared to the lengthy waiting lists via the NHS.”
Hazel Archer RGN, Dip (OH)
Occupational Health Adviser
Greggs of Yorkshire
Boots
“COPE has provided Boots Manufacturing with a highly professional and efficient physiotherapy service. Their flexibility and understanding
of our business has resulted in prompt treatment and advice, which has had positive feedback from both Managers and employees and has helped to
reduce the number of working days lost through musculoskeletal problems.”
Michelle Stevenson
Occupational Health Adviser
Boots
Bradstone Aggregates
“I have found the COPE physiotherapy service both fast and efficient. It has aided a number of my operatives speedy recovery and
much reduced absence times. The service is viewed positively by the workforce and management alike.
”
Paul Saunders
Factory Manager
Bradstone Aggregates
Saint-Gobain PAM UK Limited
“COPE has provided us with physiotherapy since 2003. Their proactive approach and speed of service is outstanding. The clear
concise reports enable us to adjust work to for our employees while on going treatment aids them onto the road to recovery.
Using COPE is a win - win situation every time.
”
Tracy Winter
Occupational Health Advisor
Saint-Gobain PAM UK Limited
Occupational Health Training
“CPP engaged the services of COPE following the removal of our outsourced Occupational Health supplier in order to provide
the HR Advisory team with some training to support the long term sickness case management. COPE took time to understand our business and
the specific needs of the team and provided us with 2 tailored training sessions. Both sessions were invaluable and have not only provided us
with the tools and skills to support our current cases but have also left us with ‘food for thought’ in terms of the future
‘Health & Wellbeing’ of CPP staff.”
Stress Management Training
“Very good presenter, competent on the subject.”
“…a well presented and informative course.”
“…made me realise my responsibility to deal with stress, should it arise, of my reportees.”
“…better understanding of what stress is and how to recognise it in other people, allowing something to be done.”
“…very useful but also concise to keep people's attention. Clear, good paced, good discussion points. I manage a team of 4 people
in a high pressure selling environment. This course is very useful to offset future problems.”
“Clear presentation of what could be a complex subject.”
“I thought it was very well presented, very articulate. Would be useful to all levels of managers/supervisors.”
“Clear and concise, interactive materials were useful. Presenter very knowledgeable and informative. Good understanding of policy to
provide assistance to managers.”
“This is a good training workshop. I will use what I have learned in my management job.”
“This course will help me to spot signs of stress which could lead to unproductive, demotivated employees who may ultimately leave
the company.”
“Lots of information that was relevant and understandable. The instructor was knowledgeable and engaging.”
“Very well delivered - clear and concise.”
“Good course. Identified some personal weaknesses.”
“Useful for anyone who has direct reports.”
“Trainer is very knowledgeable on the subject, put this over well and answered questions well.”